Korean Customer Service Staff - Makati City, Philippines

If you are interested, kindly send your resume to recruitment@richwellventures.com

Major Responsibilities:

• Handling and replying to customer inquiries through email, phone, and a-live clients.
• Maintaining customer relations.
• Providing feedback to Supervisor on customer’s needs/feedbacks.
• Preparing and generating report and relating customer’s queries.
• Researching into customer’s queries/concerns into the systems.
• Data entries of event results in the systems.
• And all other tasks and responsibilities assigned by the Supervisor/Head of the Department


Qualifications/Knowledge and skills set:

- Candidate must possess at least Bachelor’s Degree, any field.
- Academic qualifications of at least Tertiary level with Bachelor’s Degree.
- Proficient in English and Korean Language (spoken and written)
- Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools.
- Highly organized, self-motivated and ability to work independently or with a team.
- Proficient in Microsoft Word, Excel, PowerPoint and all other programming used for presentation and marketing.
- Willing to relocate in Makati area 

Benefits:

- Competitive Salary Package (basic salary + language premium + allowances)
- Free accommodation 
- Free meals and snacks
- Accident, life and health insurance

Other Info:

- Working Schedule: 10 hours a day (including break time), 5 days a week with 2 day offs
- Day or Night Shift Schedule
- 28 days annual leave

If you are interested, kindly send your resume to recruitment@richwellventures.com